![]() ![]() You can find the official service program landing page here. In some cases, there may be a cost associated with the additional repair. If your iPhone 12 or iPhone 12 Pro has any damage which impairs the ability to complete the repair, such as a cracked screen, that issue will need to be resolved prior to the service. This is a worldwide service program and the UAE was included as of November 2021. Pros Excellent night photo capabilities Optical zoom camera iOS has the best third-party photo apps Beautiful design Solid battery life Cons Technically only 2x optical zoom camera AT&T and Verizon. More details on the iPhone 12 no sound recall:Īpple notes this program doesn’t extend the normal warranty for the iPhone 12 and 12 Pro but does cover the failure of the receiver for “two years after the first retail sale of the unit.” When your sound is turned off, your mic detects whether you’re speaking, and you’re notified that your mic is muted and that you can tap to unmute it. To turn the sound back on, tap the button again. Apple is not offering a serial number checker for this program, so you’ll need to reach out to Apple Support to verifiy if your iPhone is covered under the recall To connect an iPhone with an external microphone, grab a mic with a Lightning or TRRS connector. When you’re on a FaceTime call, tap the screen to show the FaceTime controls (if they aren’t visible), then tap to turn the sound off.Your iPhone 12 may be eligible for a free repair if sound isn’t working when you make or take calls.This service program is only for iPhone 12 and 12 Pro (not iPhone 12 mini or Pro Max).How to check iPhone 12 no sound recall eligibility Discussing the built-in microphone locations, the first microphone is located on the bottom left side of the lightning connector (charging port) and is used for: Regular phone calls and FaceTime audio calls Voice memos 2. If the test fails, it likely means that your mic is not working on your device. ![]() The no sound issue stems from a failure that can occur in the receiver module of the iPhone 12 and 12 Pro. Find below solutions to fix microphone problems in WhatsApp for iPhone. The company notes a “very small percentage” should see the speaker failure, but with Apple selling more than 100 million iPhone 12 devices, even a tiny percentage could mean hundreds of thousands of impacted devices. If you’ve noticed trouble with sound for phone calls or similar, here’s how to check iPhone 12 no sound recall eligibility.Īpple says that the no sound service program affects iPhone 12 and 12 Pro smartphones that were originally made between October 2020 and April 2021 (but could have been sold after those dates). Just about a year after launching the iPhone 12 and 12 Pro, Apple started a service program for devices that see their speakers fail. ![]()
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